CRM, ERP & HR systems
Tools aligned with your operational reality. We define processes, organise data and integrate your solutions to simplify everyday work.
INKWAY is a Moroccan digital agency based in Casablanca that integrates CRM, ERP and HR systems. We define the processes, prepare the data migration and connect your business tools to one another. A typical engagement covers solution selection, configuration, interfaces, business acceptance testing and team training.
Let’s define your projectThe right approach
for your needs.
CRM & customer relationships
Organise sales follow-up, customer relationships and recurring tasks around shared, usable information.
Explore this serviceERP & operations
Keep information consistent across your operations. We start with processes, responsibilities and data quality.
Explore this serviceHR systems & employee experience
Simplify HR journeys with reliable data and tools teams understand. Adoption is built into every stage.
Explore this serviceThe right method,
with the right people.
Understand before building
We clarify objectives, users and environmental constraints. Key decisions are documented.
Make outcomes verifiable
Scope, deliverables and acceptance criteria are defined together. Validation uses representative scenarios.
Prepare what comes next
Documentation, knowledge transfer and team support are part of the project. Maintenance is defined around your needs.
Before we
meet.
How do we get started?
The initial conversation clarifies your needs, stakeholders and constraints. We then identify what information is needed to propose an appropriate scope and approach.
What should we prepare for the call?
A description of the problem, your existing tools, relevant users and expected timeline is enough to start. You do not need a complete specification.
How are budgets and timelines defined?
They depend on scope, integrations, available data and the engagement model. We make assumptions, deliverables and dependencies explicit before proposing a commitment.
Can we start with a pilot?
A focused scope can help validate an assumption before expanding. We define the evaluation criteria and the decision expected at the end of the pilot.