Next House Group
60% fewer repetitive calls.
An AI chatbot on WhatsApp and the website to answer prospects, qualify requests and free up the sales team.
−60 %fewer repetitive calls
+35 %more qualified leads
24/7answers for prospects
2 weeksto deploy
The context
Next House Group, then Groupe Al Akaria, received more than 80 calls a day, always about the same questions: price, availability, location. The sales team spent more time on the phone than closing deals.
What INKWAY delivered
INKWAY deployed an AI chatbot on WhatsApp and the website in 2 weeks. The chatbot answers frequent questions, presents properties, qualifies prospects and hands hot leads over to the sales team.
- AI chatbot on WhatsApp
- AI chatbot on the website
- Lead qualification and handover
- Marketing support
The outcome
Repetitive calls fell by 60% and qualified leads rose by 35%. Prospects get an answer at any time, and the sales team focuses on contacts ready to move forward.
« Working with inkway was a real turning point for our company. Their team built a high-performing automated chatbot that saved us valuable time while improving the customer experience, and their marketing support helped us refine our strategy and maximise our digital impact. »
Figures reported by INKWAY and published on inkway.ma.